1. Introduction

Welcome to Garden Taskforce. We respect your privacy and are committed to protecting your personal data. This privacy policy will inform you as to how we look after your personal data when you visit our website and use our SMS messaging service.

Garden Taskforce ("we", "our", or "us") is committed to protecting and preserving the privacy of our customers. This privacy policy sets out the basis on which any personal data we collect from you, or that you provide to us, will be processed by us.

2. Information We Collect

We only collect information that you explicitly provide to us. We do not collect any information without your direct consent or knowledge.

Personal Information

• Mobile Phone Number: Collected only when you explicitly sign up for SMS updates through the form on our website.
• Consent Records: Records of your consent to receive SMS messages.
• Opt-out Requests: Records when you unsubscribe from our SMS service by sending STOP.

Information We Do NOT Collect

• We do not collect your name, email address, or any other personal identifiers.
• We do not collect information about your location beyond what is necessary to deliver SMS messages.
• We do not track your browsing behavior on our website.
• We do not use cookies or similar technologies to track you across the internet.
• We do not collect demographic, financial, or any other personal information.

3. How We Use Your Information

We only use your information for the purposes for which you have explicitly consented. Your mobile phone number will be used solely for:

• Sending you SMS messages you have subscribed to receive (seasonal gardening tips, exclusive offers, service updates, garden care reminders).
• Confirming your subscription to the SMS service.
• Confirming when you have unsubscribed or opted out of the SMS service.
• Responding to HELP requests from you.

4. Data Sharing & Third-Party Disclosure

We do not share, sell, or rent your personal information to any third parties.

Service Providers

We may share your phone number only with SMS service providers for the sole purpose of delivering messages you have consented to receive. These providers arecontractually bound to:

• Use your information only to provide SMS delivery services to us
• Protect your information with appropriate security measures
• Not use, share, or sell your information for any other purpose
• Delete or return your information when our relationship ends

Legal Requirements

We may disclose your information to comply with legal obligations, enforce our terms and conditions, or protect our rights, property, or safety. This would only occur when required by law or in extreme circumstances to protect our users or the public.

5. Data Retention

We retain your information only as long as necessary for the purposes described in this privacy policy:

• Active Subscribers: We will retain your phone number while you remain subscribed to our SMS service.
• Unsubscribed Users: When you opt out by sending STOP, we immediately remove your consent and mark your record as opted-out. Your information may be retained for up to 180 days to prevent accidental re-subscription and to comply with carrier regulations.
• Consent Records: We retain evidence of your consent for a reasonable period to demonstrate compliance with applicable laws and regulations.

6. Your Rights and Choices

You have full control over your information and how it's used. You can exercise the following rights at any time:

Unsubscribe from SMS Messages

You can opt out of receiving SMS messages at any time by:

• Replying STOP to any message from us
• Contacting our customer support

After you opt out, we will promptly remove you from our SMS list and will not send you any further messages. You can resubscribe at any time by signing up again through our SMS signup form.

Access and Correction

You have the right to:

• Request a copy of the personal information we hold about you
• Request correction of any inaccurate or incomplete information
• Request deletion of your personal information (except when we need to retain it for legitimate business or legal purposes)
• Opt out of marketing communications (you can do this at any time by sending STOP)

To exercise these rights, please contact us using the information in the Contact Us section below.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure. These include:

• Encryption of data in transit and at rest
• Access controls and authentication
• Regular security reviews and updates
• Secure SMS messaging platforms

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your personal information, we cannot guarantee its absolute security.

8. Children's Privacy

Our SMS service is not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If you are a parent or guardian and believe your child has provided us with personal information, please contact us at support@gardentaskforce.com, and we will promptly take steps to delete that information.

9. Changes to This Privacy Policy

We may update our privacy policy from time to time. We will notify you of any changes by:

• Posting the new privacy policy on this page
• Sending you an SMS message (if you're an active subscriber) at least 7 days before the changes take effect
• Updating the "Last Updated" date at the top of this policy

We encourage you to review this privacy policy frequently. Continuing to use our SMS service after changes have been made constitutes your acceptance of the updated privacy policy.

10. Contact Us

If you have any questions about this privacy policy, our practices, or your rights, please contact us:

We will respond to your inquiries within 5 business days.